HomeWell Care Services of The Villages is looking for a talented, ambitious individual to join our team. The Staffing/Recruting Coordinator is responsible for maintaining a pool of eligible caregivers needed to meet the agency’s growing client census and service hours. This is accomplished through continual recruiting, hiring, and orientating of qualified caregivers. In addition, this position manages the staffing of client service hours, ensuring shifts are staffed with qualified caregivers whose skills and availability match client needs and that new assignments and/or scheduling changes are properly communicated with caregivers and clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(RECRUITMENT)
· Continually recruit caregivers to maintain a pool of eligible and available caregivers. This may include but is not limited to:
o Creating and posting online job ads.
o Sourcing potential applicants on resume databases and social media sites.
o Attending and/or hosting job fairs.
o Promoting the agency’s employee referral program to current caregivers.
· Process applications.
· Conduct pre-screen and in-person interviews with potential candidates.
(SCHEDULING)
· Schedule client shifts with eligible caregivers whose knowledge, skill, and availability match the service needs of the client.
· Communicate new assignments and/or scheduling changes to caregivers and clients.
· Maintain accurate schedules for clients.
· Regularly review completed shift logs, verifying discrepancies from originally scheduled shift hours.
· Monitor missed/late shift clock-ins and immediately contact the scheduled caregiver to confirm arrival at the client’s residence.
· Monitor caregiver scheduled hours for potential overtime; notify management if overtime hours are needed.
MINIMUM QUALIFICATIONS:
· High school graduate.
· Must possess excellent written and verbal communication skills, telephone etiquette, and be able to interact effectively with people from diverse backgrounds with a strong customer service orientation.
· Must possess exceptional organizational skills and follow-through.
· Skilled in Computer Programs and Various Technologies.
· Able to exercise initiative, problem-solve, and apply sound judgment.
· Able to work under pressure and manage multiple demands simultaneously.
· Must have an eligible Level 2 background screening.
HHA License # 299994499.