Caregiver Success Coordinator – Champion Caregiver Culture & Lead Recruiting Efforts
Build a Culture Where Caregivers Thrive – and Help Us Grow It
At HomeWell Care Services of St. Louis, caregivers are the heart of everything we do. As a locally owned, family-operated home care agency, we are on a mission to create the most supportive, connected, and caregiver-first culture in the St. Louis area.
We’re looking for a Caregiver Success Coordinator who is deeply passionate about supporting caregivers — from their very first interview through every shift they work. If you're excited to foster a positive workplace culture while also helping us recruit and onboard exceptional caregiving talent, this is the perfect opportunity to grow with a team that values people above all else.
What You’ll Do
💙 Caregiver Culture & Support (Top Priority)
- Build and maintain strong relationships with caregivers to ensure they feel seen, heard, and valued
- Recognize and celebrate high performers; support caregivers through challenges
- Plan and lead caregiver appreciation events, engagement initiatives, and retention programs
- Serve as a trusted advocate and go-to resource for caregiver success and satisfaction
- Promote a workplace where caregivers feel empowered, respected, and proud of their work
🌟 Recruitment & Onboarding (Key Focus)
- Source, screen, and recruit exceptional caregivers to support our growing client base
- Conduct interviews with warmth and professionalism to identify high-quality candidates
- Lead caregiver onboarding and orientation to ensure a welcoming, supportive start
- Collaborate with marketing to post jobs, track hiring data, and improve outreach
📚 Training & Development
- Provide initial and ongoing training to caregivers, including ADL-focused care techniques
- Manage access to virtual learning platforms and continuing education
- Support caregivers in feeling fully prepared and confident on the job
📅 Scheduling Support
- Assist with weekly caregiver scheduling and shift coordination
- Help manage last-minute changes with clear communication and professionalism
- Act as a connector between caregivers and the office to ensure smooth operations
🗂️ Administrative & Communication Support
- Communicate effectively with caregivers, clients, and families via phone and email
- Use Microsoft Office (Word, Excel, Outlook) for documentation and recordkeeping
- Maintain up-to-date caregiver files and assist with performance documentation
- Experience with WellSky or similar home care software is a plus
- Occasionally travel locally to support caregivers or visit clients (mileage reimbursed)
What We’re Looking For
- Professional caregiving experience required (strong knowledge of ADLs)
- Experience in caregiving is required (recruiting, HR, & scheduling a plus!)
- Warm, empathetic, and clear communicator with strong people skills
- Organized, proactive, and capable of managing multiple priorities
- Proficient in Microsoft Office; WellSky experience a plus
- Valid driver’s license, reliable transportation, and auto insurance
- Must pass all required background checks
Schedule
- Full-time: Monday–Friday, 8:00 a.m. – 4:30 p.m.
- Occasional evening or weekend support (minority of the time but expected weekly)
- Based at our Olivette, MO office with occasional local travel
Why You’ll Love Working With HomeWell Care Services of St. Louis
- Competitive pay
- 401(K) benefits
- Make a direct impact on caregiver well-being and workplace culture
- Be a leader in building and supporting a compassionate care team
- Small, collaborative, family-style work environment
- Mileage reimbursement
- A role with real purpose and daily meaning
If you believe caregivers deserve to feel supported, valued, and set up for success — we’d love to meet you.
Apply today and help us grow a culture where caregivers truly thrive.
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
