Office Manager
Location
St. Louis
Type
Full Time
- Competitive salary
- Training & development
About Us:
MINIMUM QUALIFICATIONS:
- Minimum two years of experience in home care, home health or related field.
- Experience with caregiver support, managerial roles, office admin and scheduling
- Knowledge of WellSky desired
- A reliable means of transportation with current insurance and a valid driver’s license.
- Must possess excellent written and verbal communication skills and be able to interact effectively with a diverse audience including clients, families, care providers and other professionals.
- Must possess impeccable follow up and attention to detail and be able to exercise initiative, problem solve, apply sound judgment.
- Able to supervise, assess and evaluate care providers and advocate on behalf of clients and families.
- Passionate about helping others live with dignity.
- Must present a positive and professional business image.
- Must pass a criminal background check.
- Must possess leadership mindset, take the lead with minimal supervision
- Experience using Microsoft applications a MUST (Word, Excel, Power point)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Complete Client Assessment packet for each new client; provide a copy of all signed agreements to the client or designated client representative.
- Develop and implement a written care plan for each client with input and approval by the client and/or designated client representative. Each care plan shall include:
- Home medical equipment and supplies relevant to the care plan;
- Type and schedule of services to be provided, including frequency;
- Collect fees for initial services at the time of assessment or by the first day of service.
- Provide caregiver introduction for first scheduled shift; review care plan with client and caregiver and set expectations for service delivery; ensure client in-home binder with a printed copy of the care plan is easily accessible in the client’s residence.
- Caregiver review the client’s care plan prior to service provision and whenever there is a change in the care plan.
- Caregivers observe, recognize and immediately report changes in the client’s service needs or condition.
- Caregivers are familiar with and implement emergency procedures for clients.
- Regularly communicate with the client to follow-up on service delivery and ensure client satisfaction.
- Perform scheduled and non-scheduled in-home client support visits.
- Participate in coordination of services when more than one community service is providing care to a client such as another home care agency, home health agency, hospice agency or facility.
- Investigate issues related to client care and client or employee well-bein
- Ensure client records are current and properly maintained in accordance with agency policies and procedures.
- Provide needed training and education to staff in the client’s home, via telephone and/or in the agency office.
- Report pertinent client and employee information to agency staff for effective service delivery, matching and scheduling of caregivers, and ongoing client and employee management.
- Assist with the development and revision of client care policies and procedures.
- Participate in personnel evaluations for caregivers.
- Competitive compensation package
- Opportunity to make a meaningful impact in people's lives
- Collaborative and supportive work environment
- Ongoing training and professional development
- Opportunity to work from home
- Weekly Pay
https://hwstlouis.clearcareonline.com/quick-apply/
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.
HomeWell Care Services St. Louis
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
(if you already have a resume on Indeed)