Summary:
 
The Care Manager is responsible for coordinating, implementing, and supervising the delivery of services to agency clients in alignment with the company’s mission and standards of care. This position is responsible for ensuring adherence to regulatory and agency requirements for service provision and maintaining compliance with client records.
 
Minimum Qualifications: 
 

· Degree in Nursing, Social Work, Gerontology, or related field. Registered Nurse (RN) licensed in the State of California. 
• Two years of experience in home care, home health, or related field. 

• A reliable means of transportation with current insurance and a valid driver’s license.
• Must possess excellent written and verbal communication skills and be able to interact effectively with a diverse audience, including clients, families, caregivers, and other professionals.
• Must possess impeccable follow-up and attention to detail and be able to exercise initiative, problem solve, and apply sound judgment.
• Able to supervise, assess, and evaluate care providers and advocate on behalf of clients and families.
• Passionate about helping others live with dignity.
• Must present a positive and professional business image.
• Must pass a criminal background check.
• Bilingual: Fluent in English and Spanish
 
Essential Duties and Responsibilities:
 
• Complete Client Assessment packet for each new client; provide a copy of all signed agreements to the client or designated client representative. 
• Develop and implement a written care plan for each client with input and approval by the client and/or designated client representative. Each care plan shall include: 
o Client’s functional limitations; 
o Nutritional needs and food allergies for meal preparation; 
o Home medical equipment and supplies relevant to the care plan; 
o Type and schedule of services to be provided, including frequency; 
o Non-medical tasks requested. 
Collect fees for initial services at the time of assessment or by the first day of service. 
• Provide caregiver introduction for first scheduled shift; review care plan with client and caregiver, and set expectations for service delivery; ensure the client's in-home binder with a printed copy of the care plan is easily accessible in the client’s residence. 

• Supervise client care provided by agency personnel to ensure: 
o Caregiver reviews the client’s care plan before service provision and whenever there is a change in the care plan. 
o Caregivers comply with the care plan. 
o Caregivers implement proper infection control practices. 
o Caregivers observe, recognize, and immediately report changes in the client’s service needs or condition. 
o Caregivers are familiar with and implement emergency procedures for clients. 
o Caregivers possess the necessary skills required for service needs. 
 
 Physical and Environmental Demands: Travel to the client’s place of residence using a reliable means of transportation. 
 
Organizational Relationship: Reports directly to the Operations Manager or the C.E.O
 
Classification: Exempt
 
Position Type and Expected Hours of Work: Part-time with the potential to become Full-time. 
 
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.