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Scheduler for In Home Care Agency Auburn Hills

Scheduler for In Home Care Agency

Full Time • Auburn Hills
Benefits:
  • Competitive salary
  • Paid time off
  • Training & development
About the company: HomeWell Care Services provides non-medical care to our clients who are elderly or disabled and who need help with daily tasks. We have high standards for our caregivers and promise quality care for our clients.

About the position: You will be responsible for matching caregivers to clients based on the client's desired schedule, the caregivers' availability, and the location of each. This can be logistically challenging, but rewarding. 

Duties
  • Desired Schedule: Monday, Wednesday, Friday, Saturday, Sunday OR Monday, Tuesday, Wednesday, Friday, Saturday (Schedule is somewhat negotiable.)
  • Be part of an on-call rotation with office staff to manage call-offs and phone calls after hours.
  • Schedule shifts with caregivers whose skill and availability matches the service needs and location of the client.
  • Communicate new assignments and/or scheduling changes to caregivers and clients. 
  • Maintain accurate schedules for clients in the agency’s CRM system.
  • Rarely, fill in for caregivers when a shift cannot be filled by regular caregiver staff.
  • Ensure caregivers feel properly appreciated, supported and recognized.
  • Ensure clients feel supported and their needs are being met by scheduled caregivers.

Qualifications:
  • High school graduate.
  • Two years of related experience; knowledge of HR, scheduling and/or health care preferred.
  • Must possess excellent written and verbal communication skills, telephone etiquette, and be able to interact effectively with persons from diverse backgrounds with a strong customer service orientation. 
  • Must possess organizational skills and follow-through and be comfortable utilizing various technologies and computer programs.
  • Able to exercise initiative, problem solve and apply sound judgment.
  • Able to work under pressure and manage multiple demands simultaneously.
  • Must present a positive and professional business image.
  • Must pass a criminal background check.

If this describes you, we'd love to hear from you. Apply now!
Compensation: $720.00 - $800.00 per week




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

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You Are Our Greatest Asset

We can’t expect you to care for others if we don’t take care of you.

Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.  

We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.