Scheduler / Care Coordinator

Location

Chula Vista

Type

Full Time

Responsive recruiter
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Opportunity for advancement
  • Vision insurance
Make a Real Difference Every Day

We are seeking a highly organized, compassionate, and proactive Scheduler/Care Coordinator to join our growing home care team. This role is the heartbeat of our operations — ensuring caregivers and clients are matched effectively, schedules run smoothly, and families receive exceptional support.

If you thrive in a fast-paced environment, love solving problems, and enjoy helping others, we’d love to meet you.


What You’ll Do

Scheduling & Staffing

  • Build and manage caregiver schedules to ensure all client shifts are covered
  • Coordinate last-minute call-offs, schedule changes, and urgent staffing needs
  • Match caregivers to clients based on skills, availability, personality, and care needs
  • Maintain accurate scheduling records and documentation
  • Monitor overtime, availability, and staffing efficiency
Client & Caregiver Coordination

  • Serve as a primary point of contact for clients, families, and caregivers
  • Communicate schedule updates and care information clearly and professionally
  • Support caregiver engagement, retention, and accountability
  • Help ensure high-quality client care and satisfaction
  • Assist with onboarding coordination and caregiver introductions
Operations & Administrative Support

  • Maintain accurate client and caregiver information in scheduling software
  • Support care plan updates and service coordination
  • Collaborate closely with the office staff and the leadership team
  • Help ensure compliance with company policies and industry standards
  • Assist with after-hours or on-call support as needed

What We’re Looking For

Required Qualifications

  • Previous scheduling, staffing, coordination, or customer service experience
  • Strong organizational and multitasking skills
  • Excellent communication and problem-solving abilities
  • Ability to remain calm and professional under pressure
  • Proficiency with computers, scheduling systems, and Microsoft Office/Google Workspace
  • Dependable, detail-oriented, and team-focused
Preferred Qualifications

  • Experience in home care, healthcare, medical staffing, or senior services
  • Knowledge of caregiver scheduling and client coordination
  • Experience with scheduling software or home care management systems
  • Bilingual skills are a plus

Why Join Our Team?

  • Meaningful work that impacts families and seniors every day
  • Supportive and collaborative team culture
  • Opportunities for growth and advancement
  • Competitive pay
  • Paid training and ongoing support
  • Health benefits
  • Stable, growing company with a strong mission

Schedule

  • Full-time
  • Monday–Friday with rotating on-call responsibilities

Compensation

Competitive hourly pay based on experience.


Apply Today

If you are compassionate, organized, and ready to help coordinate exceptional care for clients and families, we encourage you to apply.

Join a team where your work truly matters.
Compensation: $22.00 - $25.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

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