Summary:
The Care Manager is responsible for coordinating, implementing, and supervising the delivery of services to agency clients in alignment with the company’s mission and standards of care. This position is accountable for adherence to regulatory and agency requirements for service provision and ensures compliance with and maintenance of client records.


Minimum Qualifications:
• Two years of experience in home care, home health or related field.
• A reliable means of transportation with current insurance and a valid driver’s license.
• Must possess excellent written and verbal communication skills and be able to interact effectively with a diverse audience including clients, families, care providers and other professionals.
• Must possess impeccable follow up and attention to detail and be able to exercise initiative, problem solve, apply sound judgment.
• Able to supervise, assess and evaluate care providers and advocate on behalf of clients and families.
• Passionate about helping others live with dignity.
• Must present a positive and professional business image.
• Must pass a criminal background check.


Essential Duties and Responsibilities:
• Complete Client Assessment packet for each new client; provide a copy of all signed agreements to the client or designated client representative.
• Develop and implement a written care plan for each client with input and approval by the client and/or designated client representative. Each care plan shall include:
o Client’s functional limitations;
o Nutritional needs and food allergies for meal preparation;
o Home medical equipment and supplies relevant to the care plan;
o Type and schedule of services to be provided, including frequency;
o Non-medical tasks requested.
• Regularly communicate with the client and/or designated client representative to follow-up on service delivery and ensure client satisfaction.
• Perform scheduled and non-scheduled in-home client support visits.