Benefits:

Competitive salary
Health insurance
Paid time off
Training & development

HomeWell Care Services is newly licensed in Reno, and we're hiring our first Care Manager. You'll build this role with us: the assessments, the care plans, the relationships with families, the standard of what good looks like here. We're small on purpose and we intend to stay careful as we grow.

What makes this different

You won't own the schedule. We keep scheduling as a separate role so your day belongs to clients and caregivers. You'll back up the scheduler when it's needed, but filling shifts won't be your job.

Your caseload will be sized so you can do the work properly. No 60-client panels. If you've been stretched past the point of doing right by people, you'll feel the difference immediately.

Your judgment will actually shape the company. You'll serve as Administrator Designee, and the decisions you make in the first year become how we operate.

What you'll do

Meet with prospective clients and families in their homes, and assess what they really need
Build the service plan and revise it when things change
Make supervisory visits, observe caregivers in the home, coach where it helps
Be the person families call when something shifts
Keep documentation that holds up to a state survey, and ensure quality and compliance

What you need

2+ years in home care, assisted living, hospice, or case management
Experience with assessments and care planning
Real comfort with older adults and with families under stress
Valid Nevada driver's license, reliable vehicle, current auto insurance
High school diploma or equivalent
Willingness to share an on-call rotation

Nice to have

WellSky Personal Care (formerly ClearCare)
VA community care experience — TriWest, HSRM, or VA home care authorizations
Existing relationships with Reno-area discharge planners, SNFs, assisted living communities, or hospice
Dementia certification (CDP, CADDCT, Teepa Snow)
Bilingual Spanish
Veteran or military family background

Pay and benefits

$58,240–$66,560/year at 40 hours per week
Health insurance available after 90 days
10 days paid time off, plus 6 paid holidays
Mileage reimbursement for all client visits
Monthly cell phone stipend
Paid certification — we'll cover dementia training or a care management credential
Monday–Friday core schedule with shared on-call

How to apply

Apply through this posting. We read every application and respond to everyone, whether or not we move forward. If you've got questions before applying, please ask them in your cover note. We'd rather have a real conversation than a polished one.

HomeWell Care Services does not discriminate and does not permit discrimination, including bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression, or HIV status.

Compensation: $58,240.00 - $66,560.00 per year

An Industry-Leading, Nation-Wide Team

At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

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Do you have at least 2 years of experience in home care, assisted living, hospice, or case management?*

Do you have a valid Nevada driver's license, a reliable vehicle, and current auto insurance?*

This role includes visiting clients in their homes throughout Washoe County. Are you able to do that?*

Are you willing to share an on-call rotation that includes some evenings and weekends?*

Nevada requires fingerprinting and a background check for personal care agency staff. Are you able to meet that requirement?*

Which scheduling or care management systems have you used?*

How many client assessments or care plans have you personally completed in the past year?*

It's 7pm. A caregiver calls you: the client's daughter just mentioned her mother fell yesterday and nobody told anyone. What do you do first, and what do you do next?*

Referral code from a current employeeIf no code provided, add their name instead.

You Are Our Greatest Asset

We can’t expect you to care for others if we don’t take care of you.

Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.

We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.