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Assistant Care Manager/Scheduler Pearland

Assistant Care Manager/Scheduler

Full Time • Pearland
Benefits:
  • Opportunity for advancement
We are looking for an Assistant Care Manager/Scheduler to assist with our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating caregiver schedules and assisting the Care Manager.  
You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives. 

RESPONSIBILITIES
  • Assist the Care Manager with managing caregivers and ability to problem solve 
  • Ensure consistent quality of services for both internal and external staffing needs
  • Complete assessments with new clients
  • Develop and implement a written care plan for each client
  • Supervise client care while conducting scheduled and non-scheduled in-home client support visit
  • Able to assist in supervising, assessing and evaluating caregivers and advocating on behalf of clients and families
  • Ensure client records are current and properly maintained in accordance with agency policies and procedures
  • Use web-based scheduling application as the basis for all scheduling
  • Create and maintain schedules for all clients
  • Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
  • Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
  • Fill open shifts and securing coverage for call-offs or changes in client’s needs
  • Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
  • Supports in determining hiring needs, as well as interviewing, hiring and training new staff
  • Serve as a resource for clients and families, facilitating client education, empowerment, and quality of life; provide recommendations and referrals as needed to third party services
QUALIFICATIONS
  • Experience managing a home healthcare agency
  • Must be familiar with WellSky database preferred
  • Knowledgeable with TX Home Care Regulations
  • College degree preferred, will consider 4 years of experience in lieu of a degree
  • 1-2 yrs patient scheduling experience
  • Must be well organized, show great attention to detail
  • Proficient with computer use and software applications
  • Multi-tasker and customer service-oriented
  • Excellent time management skills
  • Must present a positive and professional business image
WHY JOIN THE INDUSTRY?
  • Competitive compensation
  • Training and support
Compensation: $17.00 - $18.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

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You Are Our Greatest Asset

We can’t expect you to care for others if we don’t take care of you.

Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.  

We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.